Thank you for ordering from Aura Lowanna. We are sure you cannot wait to receive your purchase. We try to have all orders shipped within 48 hours of receiving cleared payment (week days) although we aim for it to be quicker than that. We are human however & sometimes there may be an unavoidable delay. Once your order has been dispatched you will receive a confirmation email. We use Australia Post or other courier at our discretion. We thoughtfully pack your purchase to prevent damage & use eco-friendly, recycled &/or recyclable packaging wherever possible.
Standard delivery within Australia for orders under $100 is a flat rate of $10.00
Standard delivery within Australia for orders over $100 is free.
Express delivery within Australia for all orders is $15.00.
Local Pickup - We are an online business & don't have a shop set up but if you live locally & would like to pick up, a suitable time can be arranged. Please contact me before you check out to receive a code to enter so you don't pay postage. Pick up is from Mackay, Qld & must be finalised within 3 days of purchase.
If you order an 'out of stock' item that is expected to be re-stocked soon, your whole order will be held until the 'out of stock' item arrives.
Express Shipping - We offer an express option but please be advised that we are NOT within the guaranteed next day delivery zone. Express will be quicker than standard shipping but is not GUARANTEED next day delivery. Also, please be aware that choosing express shipping does not prioritise your order over others. We will still process orders as they are received & express simply means that shipping will be quicker once your order is processed & posted.